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Updates: COVID-19
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Updates: COVID-19


Thursday, May 21, 2020

Floyd Allowing One Visitor Per Patient

Floyd is easing its visitation policy but will continue to limit visitors as COVID-19 continues to be present in the community. Effective at 8 a.m. Friday, May 22, one visitor may accompany a patient who is receiving care at most Floyd locations, including hospitals, Floyd Primary Care and Floyd Urgent Care offices and other outpatient locations. Read visitor restriction


Friday, May 15, 2020

Floyd Finds National Guard Assistance Invaluable

If you talk to the group of National Guardsmen who came to Floyd Medical Center at the end of March to provide medical assistance, you can’t help but come away with the impression that they were enriched by the experience. Their last day at the hospital was Thursday, but they will continue serving in the region during the COVID-10 pandemic. Their next mission will be to assist at various testing sites. Read more


Wednesday, May 13, 2020

Governor Brian Kemp Visits Floyd

During Governor Kemp's visit to Floyd he toured​ the 20-bed modular intensive care unit provided by the Georgia Emergency Management agency. While here, he also walked through the temporary medical unit constructed in Floyd's two-story parking deck.​ Read news story.​




Wednesday, April 29, 2020

Facebook Live Replay

Floyd President and CEO Kurt Stuenkel provides an update on Floyd's response to the COVID-19 pandemic and Dr. George Hotz, Floyd Primary Care Physician talks about virtual visits.​




Wednesday, April 22, 2020

Facebook Live Replay

Dr. Ken Jones, Chief Medical Officer, provides information about Floyd's plan to strategically resume certain surgeries, as well as thoughts about protecting yourself as Georgia reopens its economy.



Wednesday, April 15 2020​

Positive Outlook of Current COVID-19 Events at Floyd

Floyd President and CEO Kurt Stuenkel shares a positive outlook for this week's COVID-19 update.  Consumers are assured Floyd facilities are here to provide safe, quality care for those in need of emergency care. ​​



Homemade Mask to Help Reduce the Spread

While Floyd has an ample supply of medical-grade masks for nurses and doctors, homemade masks are useful as the Centers for Disease Control and Preventions encourages the public to wear them to help slow the spread of COVID-19.

Community mask makers who want to put their skills to good use can donate masks to Floyd to be used by patients who come to our facilities and b​y employees who don’t directly treat patients.

Here is what you need to know:​

Monday, April 14, 2020

Ways to Help

As we are all looking for meaningful connections and ways to give back as we face COVID-19 as a community, we have compiled ways that you can help Floyd and our caregivers right now. Learn more​​

Friday, April 10, 2020

Floyd Participating in Experimental COVID-19 Treatment​

Floyd Medical Center is participating in a study with Minnesota-based Mayo Clinic to test a possible treatment for patients with COVID-19

The study focuses on taking plasma from people who have recovered from the virus and giving it to patients who are currently ill. Floyd is the first hospital in the state to participate in the study with the Mayo Clinic, said Dr. Matt McClain, a local radiologist who spearheaded the effort.​ Read more

Thursday, April 9, 2020

Facebook Live Update

In a Facebook Live event Wednesday April 8, leaders at Floyd talk about Floyd's preparation to continue care to the community if COVID-19 continues to spread, care being provided at our Urgent Care and Primary Care offices and the supply of PPE. 

The following video of the event features Floyd President & CEO Kurt Stuenkel, Vice President of Support Services David Early ​and Floyd Urgent Care physician Dr. Robert Holcomb. 



Friday, April 3, 2020

Floyd leaders answer additional questions from Facebook Live on Wednesday, April 1 in the following video. Floyd President & CEO Kurt Stuenkel, Sheila Bennett, Executive Vice President and Chief of Patient Services and Dr. Kenneth Jones, interim Chief Medical Officer discuss COVID-19 testing, FDA medication treatments, telecommunications and how all Floyd employees are essential during our current situation. ​​



Thursday, April 2, 2020

To keep our patients, visitors and caregivers healthy and safe during the coronavirus pandemic, Floyd has a new screening policy. Patients who have appointments at our outpatient clinics and physician offices should call for instructions before their appointment. This includes patients of Floyd Urgent Care, Floyd Primary Care, Floyd Physical Therapy, Floyd Center for Wound Care & Hyperbarics, Floyd Center for Diabetes & Endocrinology and other Floyd Outpatient Services.​

Wednesday, April 1, 2020  

In a Facebook Live event Wednesday, leaders at Floyd updated the community about the hospital’s continuing efforts to respond to the COVID-19 pandemic. The following video of the event features Floyd President & CEO Kurt Stuenkel, Sheila Bennett, Executive Vice President and Chief of Patient Services and Dr. Kenneth Jones, interim Chief Medical Officer. They discussed how Floyd has responded since the first patient was treated nearly a month ago, what steps have been taken to keep patients and staff safe and how Floyd is preparing to handle an expected surge of more patients.



Thursday, March 26, 2020

Floyd is grateful for the support we have received from the community during the COVID-19 outbreak. Your donations are making a difference. View a list of those who have generously made donations​. 

Wednesday, March 25, 2020​

Wow! Our hearts are full.  

We are grateful for our supply chain team members. Thanks to their creativity and ingenuity, our access to government stockpiles and our work to conserve, we have the masks, face shields and other supplies we need to protect our employees and our patients.  ​

To the mask makers in our community, home sewers and needle artists who have used their time and talents to support us, we appreciate you. We encourage donations of homemade masks to other hospitals who may need them. For those wanting to help Floyd specifically, please consider making a donation to Floyd Healthcare Foundation’s COVID-19 Essentials Fund​​ to help cover the costs of supplies and equipment. Your concern for health care workers everywhere wows us and fills our hearts with gratitude.  ​



Friday, March 20, 2020

Floyd will offer some classes and support groups in a virtual, online environment through the month of April to protect the safety of the public and our employees. Groups that don’t lend themselves to an online presence have been postponed. More detail​

Thursday, March 19, 2020   

Effective immediately, AdventHealth, Cartersville Medical Center, Floyd Health System, Harbin Clinic and Redmond Regional Medical Center are beginning the process of rescheduling non-essential surgeries and procedures. Read more​

Floyd Urgent Care in Armuchee will be closed March 20 and 21 as staff assist with patients at other Urgent Care locations. The other seven Floyd Urgent Care offices remain open and ready to see patients with any medical issue at this time. 

Tuesday, March 17, 2020  

​COVID-19 continues to present a fluid and ever-changing situation. Floyd is following Georgia Department of Public Health and CDC screening protocols along with infection control best practices to keep our staff and patients safe.

As information continues to increase, we encourage you to rely on the following recommended, accurate sources of news and information about COVID-19:

  •​ is an accurate and up-to-date source of information for both the community and health care professionals.
  • Georgians with questions or concerns about COVID-19 may call the State of Georgia COVID-19 hotline: (844) 442-2681.
We continue to answer the most common questions being asked by our patients and community about COVID-19 and Floyd’s response. 


​​​Read ​Q&A

Monday, March 16, 2020

As part of the statewide effort to limit the community spread of COVID-19 and other respiratory illnesses, Floyd will adopt a No Visitors policy beginning noon Tuesday, March 17. No visitors will be allowed with limited exceptions at the following hospitals and outpatient services:

  • Floyd Medical Center
  • ​Polk Medical Center
  • Cherokee Medical Center
  • Physical Therapy & Rehab
  • Wound Care
  • Imaging Services
  • Outpatient Diabetes
  • Floyd Primary Care
  • Floyd Urgent Care
  • Billing Office​

Read Details​ ​​

Saturday, March 14, 2020  

Floyd Working with Medical Community, State Leaders in Response to COVID-19

Northwest Georgia medical and public health leader are working closely and collaboratively to aggressively respond to the COVID-19 impact in our communities.

In reviewing the increased number and nature of COVID-19 cases in Bartow, Floyd, Gordon, and Polk county residents, we believe there is now clear indication of community spread.

As leaders of local health and hospital systems across Northwest Georgia, we unanimously endorse the difficult yet necessary decision to cancel events and large gatherings and encourage the use of social distancing to mitigate spread of the virus and best protect our communities.

Please see the full letter of support with endorsement from executive leadership from Georgia Department of Public Health, AdventHealth Gordon, Cartersville Medical Center, Floyd Health System, Harbin Clinic and Redmond Regional Medical Center.  

​We continue to answer the most common questions being asked by our patients and community about COVID-19 and Floyd.


​​​Read ​Q&A

​​Clergy Asked to Refrain From Visits

In an ongoing effort to prevent the spread of respiratory illnesses, including COVID-19, Floyd Medical Center is requesting that local clergy refrain from visiting Floyd until further notice.  We encourage you to support any members who may be hospitalized through the use of technology (phone calls, video chats, etc.).  If you feel a patient needs a personal visit, please ask the patient or family to speak to their nurse and request a chaplain visit.  A Floyd chaplain will respond as soon as possible. Read more about all ​visitor restrictions​​

Thursday, March 12, 2020

New Visitor Restrictions Take Effect Friday, March 13 ​

In an ongoing effort to prevent the spread of respiratory illnesses, including COVID-19, Floyd is expanding visitor restrictions that will include a brief health screening at entrances to numerous facilities effective Friday, March 13. Floyd is taking this additional measure to protect the health of our patients, their families and our medical staff.
Read new visitor restrictions​​

Wednesday, March 11, 2020

It is important to stay up-to-date and proactive to prevent the spread of any infectious respiratory illness. ​We continue to answer the most common questions being asked by our patients and community about COVID-19 and Floyd.

​​​Read ​Q&A

Floyd Addresses the Stigma​ of COVID-19​

Dr. Sheila Bennett, Executive Vice President and Chief of Patient Services, talks about the steps Floyd takes to protect its employees and also discusses the stigma applied to health care workers who work with infectious disease patients.​​



Saturday, March 7, 2020

NEW: Governor Kemp, Centers for Disease Control (CDC) and the Georgia Department of Public Health (DPH) confirm three new cases of COVID-19 in Georgia. 

The patient confirmed in Floyd County remains hospitalized at Floyd Medical Center. 

The governor reminds Georgians that the overall risk of COVID-19 to the general public remains low and there is no evidence of community spread of COVID-19 at this time. 

Read the official statement released by the Governor. ​

Friday, March 6, 2020

Late Thursday evening (3/5/20) Floyd received notification from Georgia Department of Public Health (GDPH) that a patient in our hospital has preliminarily tested positive for Coronavirus COVID-19.

A 46-year-old female presented to Floyd’s Emergency Care Center with flu-like symptoms on the afternoon of Saturday, February 29, 2020.  The patient was screened according to CDC and GDPH screening guidelines and was subsequently treated and released. She did not meet the testing criteria for COVID-19 or warrant hospitalization.

The patient returned to Floyd’s Emergency Care Center on Tuesday, March 3, 2020 with worsening symptoms. Further tests were completed, GDPH was notified and subsequently authorized her release. Despite the patient, again, not meeting COVID-19 screening criteria, Floyd clinicians made the determination to admit her to the hospital due to her condition.

The patient was placed in isolation and further screening was conducted. At the adamant urging of the attending physician and District Health Director Dr. Gary Voccio, CDC and GDPH authorized COVID-19 testing for the patient. The preliminary test result was deemed positive. Additional confirmatory testing is being performed and results from CDC are anticipated in the coming days.

While we await final confirmation, Floyd has been advised by GDPH to notify caregivers who treated this patient prior to isolation on Tuesday. In addition, although the risk of exposure is low, Floyd has made the decision to proactively notify all patients who may have had contact with any of these caregivers or who may have been in the ER at the time the patient was present in order to instruct them on next steps and address concerns.
The public can be assured that it is safe to seek care at Floyd. We have the facilities and the expertise to care for those patients while protecting the safety of all of our patients, visitors and employees.  Floyd has negative pressure isolation rooms with specialized ventilation systems. Our staff participates in drills and training routinely to maintain a state of continual readiness, and our caregivers use personal protective equipment when caring for any patient suspected of having an infectious disease.