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Non-d​​iscrimination Policy

Discrimination is Against the Law

Floyd Health System (FLOYD) including Floyd Medical Center (Rome, Georgia), Polk Medical Center ​(Cedartown, Georgia), and Floyd Cherokee Medical Center (Centre, Alabama) as well as all affiliated ambulatory services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation or gender identity.

FLOYD does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation or gender identity. FLOYD values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.


  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:​
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English such as:
    • Qualified interpreters
    • Information written in other languages
If you need these services, speak with your health care provider or contact the following:

  • Section 1557 Coordinator, 706.509.3283
  • ​System Compliance Coordinator, 706.509.5197
  • Hospital Operator, 706.509.5000
  • TTY/TTD, 706.509.5600

If you believe that FLOYD has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:

Corporate Compliance Department
Attn: Section 1557 Coordinator
420 East Second Avenue, Suite 103,
Rome, Georgia 30161,
Phone: 706.509.3283, 706.509.5197
Fax: 706.509.3289
TTY: 706.509.5600,


You can file a grievance in person, over the phone, or by mail, fax or email. If you need help filing a grievance, the FLOYD ​Corporate Compliance Department is available to help you.

You can also file a civil rights complaint electronically with the U.S. Department of Health and Human Services, Office for Civil Rights through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at: 

U.S. Department of Health and Human Services
200 Independence Avenue SW
​Room 509F, HHH Building
Washington, DC 20201
Phone: 1.800.868.1019
TDD: 1.800.537.769​7



ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-706-509-3283 , 706-509-5197 xxx-xxx-xxxx (رقم هاتف الصم والبكم: 1-706-509-5600 (TTY).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電  706-509-3283, 706-509-5197 or 706-509-5600 (TTY).。

ATTENTION :  Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.  Appelez le 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).

French Creole
ATANSYON:  Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou.  Rele 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).


ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).


સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટેઉપલબ્ધ છે. ફોન​ કરો  706-509-3283, 706-509-5197 or 706-509-5600 (TTY).


ध्यान दें:  यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 706-509-3283, 706-509-5197 or 706-509-5600 (TTY) पर कॉल करें।

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。706-509-3283, 706-509-5197 or 706-509-5600 (TTY) まで、お電話にてご連絡ください。

주의:  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  706-509-3283, 706-509-5197 or 706-509-5600 (TTY) 번으로 전화해 주십시오.

Persian (Farsi)
توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 706-509-3283, 706-509-5197 or 706-509-5600 (TTY) با. باشد می فر

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 706-509-3283, 706-509-5197 or 706-509-5600 (TT​Y)

ВНИМАНИЕ:  Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).

ATENCIÓN:  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 706-509-3283, 706-509-5197 or 706-509-5600 (TTY).​​