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​Bill Pay​

Floyd offers a secure, online portal to s​implify paying a bill.​

Pay a Hospital Bill
  • ​​Floyd Medical Center

  • Polk Medical Center

  • Floyd Behavioral Health/Willowbrooke at Floyd

For questions call 706.509.6000 or email us.​

Cherokee Medical Center Patients

Online bill pay is currently not available. To pay a bill or for questions call 256.927.1315​.

Pay a Physician Bill

  • Primary Care

  • Urgent Care

  • Family Medicine Residency

  • Floyd Physicians, LLC
    includes charges for psyc​h services, neonatal and Palliative care​

  • Floyd Professional Billing
    ​​includes physician charge for a hospital-based service

For questions call 1.​800.556.0870 or email us​.

Financial Assistance

Discounted care for medically necessary procedures may be available. Eligibility is based on a patient's insurance status, financial assets and income as it relates to federal poverty guidelines. Learn more about your o​ptions.

If You Have Questions

Answers to questions about filing insurance, billing details and payment options can be found in the billing FAQS. Patient financial service representatives can also be reached Monday – Friday, 8 a.m. – 5 p.m. to answer any billing questions.

  • EMS non-emergency transport, call 706.509.3820
  • EMS, call 706.335.0123​​

  • Floyd Medical Center Emergency Center, call Intermedix at 800.225.0953 
  • Heyman HospiceCare at Floyd, call 706.509.3200
  • Polk Medical Center Emergency Room, call Intermedix at 800.225.0953