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Bill Pay​

Floyd offers a secure, online portal to s​implify paying a bill.​

Pay a Hospital Bill
  • ​​Floyd Medical Center

  • Polk Medical Center

  • Floyd Behavioral Health/Willowbrooke at Floyd


For questions call 706.509.6000 or email us.​

Floyd Cherokee Medical Center Patients

Online bill pay is currently not available. To pay a bill or for questions call 256.927.1315​.

Pay a Physician Bill

  • Primary Care

  • Urgent Care

  • Family Medicine Residency

  • Floyd Physicians, LLC
    includes charges for pscyh services, neonatal and Palliative care​

  • Floyd Professional Billing
    ​​includes physician charge for a hospital-based service

For questions call 1.​800.556.0870 or email us​.

Financial Assistance

Discounted care for medically necessary procedures may be available. Eligibility is based on a patient's insurance status, financial assets and income as it relates to federal poverty guidelines. Learn more about your options.

If You Have Questions

Answers to questions about filing insurance, billing details and payment options can be found in the billing FAQS. Patient financial service representatives can also be reached Monday – Friday, 8 a.m. – 5 p.m. to answer any billing questions.

  • EMS non-emergency transport, call 706.509.6000
  • EMS, call Mars/AMB at 844.889.7701
  • Floyd Medical Center Emergency Center, call Intermedix at 800.225.0953 
  • Heyman HospiceCare at Floyd, call 706.509.3200
  • Polk Medical Center Emergency Room, call Intermedix at 800.225.0953