Pay a Bill Online
Pay your bill securely, online through our bill pay portals. The right billing portal is determined by where you receive care. If you received care at multiple locations, you may need to access more than one portal to pay your Floyd bills.
Discounted care for medically necessary procedures may be available. Eligibility is based on a patient's insurance status, financial assets and income as it relates to federal poverty guidelines. Learn more about your options.
Patients who have a billing statement for Floyd Medical Center, Polk Medical Center or Floyd Behavioral Health should visit the Hospital Bill portal. For questions call 706.509.6000 or
Cherokee Medical Center patients are unable to pay bills online. To pay a bill or for questions call 256.927.1315.
Patients who have a billing statement for one of the following physician groups should visit the Physician Bill portal. For questions call 1.800.556.0870 or email us.
Pay Physician Bill
Family Medicine Residency
Floyd Physicians LLC - includes charges for psychiatric services, neonatal and palliative care
Floyd Professional Billing - includes physician charge for a hospital-based service
Emergency Medical Services (EMS)
Patients who have a billing statement for EMS should visit the EMS Bill portal. For questions call 706.335.0123 or
Pay EMS Bill
If You Have Questions
Answers to questions about filing insurance, billing details and payment options can be found in the billing FAQS. Patient financial service representatives can also be reached at 706.509.6000 Monday – Friday, 8 a.m. – 5 p.m. to answer any billing questions.
You can reach the following Floyd Services directly at the following phone numbers:
Floyd Medical Center Emergency Care Center, call Intermedix at 800.225.0953
Heyman HospiceCare at Floyd, call 706.509.3200
Polk Medical Center Emergency Room, call Intermedix at 800.225.0953