Pay By Phone or Mail
To pay by phone or mail or if you have questions, contact us as follows. Please note your date of service in order to contact the correct department.
For Dates of Service on or After August 6, 2022: Call 704-512-7171 or email
AHPA@AtriumHealth.org.
For Dates of Service on or Before August 5, 2022: If you have questions about your bill, our patient financial service representatives are available Monday – Friday, 8 a.m. to 5 p.m. You many also
email us or
send in your payment by mail.
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Atrium Health Floyd Cherokee Medical Center: 256-927-1315
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Atrium Health Floyd Medical Center, Atrium Health Floyd Polk Medical Center or Atrium Health Floyd Medical Center Behavioral Health or : 706-509-6000 or 866-874-2772
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Atrium Health Floyd Medical Center Emergency Care Center (ECC) or Atrium Health Floyd Polk Medical Center Emergency Room (ER) physicians: These bills are handled by Intermedix at 800-225-0953
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Atrium Health Floyd EMS emergency calls or non-emergency transport: These bills are handled by Mars/AMB at 844-889-7701
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Atrium Health Floyd Primary Care, Atrium Health Floyd Urgent Care, Atrium Health Floyd Medical Center Family Medicine Residency Clinic, Atrium Health Floyd Cherokee Medical Center Rural Health Clinic and Atrium Health Floyd Specialty Physician Care (includes charges for the following services: psychiatric, neonatal, palliative, orthopedic trauma, general surgery and neurology): 706-509-3040 or 866-485-8620
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Atrium Health Floyd Medical Center Heyman Hospice Care: 706-509-3200 or 800-324-1078
