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​​​​​​​​​​​​​​​​We Are Here to Help

We welcome comments, questions and feedback from our patients and visitors. Please use the resources below to ask a question, recognize outstanding care, tell us about your visit or report a concern.

Call or Email Us

A listening ear is just a phone call away. Choose the appropriate department from the list below to talk to a member of our staff. For medical emergencies, call 911.​

Or, if you prefer, you can send an email to ask a question or report a concern. An Atrium Health Floyd representative will reply within 48 hours. 

If a member of the Atrium Health Floyd staff provided exceptional care or service, you can send a WOW!​ to recognize them. 

If the care you recei​ved from a bedside nurse was exemplary, you can nominate your nurse for a DAISY Award.​

Billing Questions​

Read the information on our Billing page to learn who to contact. 

​General Facility Phone Numbers

Atrium Health Floyd Cherokee Medical Center

Atrium Health Floyd Medical Center​
TTY/TTD: 706-509-5600
Patient Room: Dial 706-50​9-5000 and follow the prompts

Atrium Health Floyd Polk Medical Center

Atrium Health Floyd Medical Center Behavioral Health

Atrium Health Floyd Medical Center Family Medicine Residency Clinic

Floyd Healthcare Foundation

Atrium Health Floyd Guest Relations office

Atrium Health Floyd Medical Center Heyman Hospice Care

Human Resources

Medical Records

MyAtriumHealth Patient Portal

Volunteer Services