We Are Here to Help
We welcome comments, questions and feedback from our patients and visitors. Please use the resources below to ask a question, recognize outstanding care, tell us about your visit or report a concern.
Call or Email Us
A listening ear is just a phone call away. Choose the appropriate department from the list below to talk to a member of our staff. For medical emergencies, call 911.
Or, if you prefer, you can
send an email to ask a question or report a concern. A Floyd representative will reply within 48 hours.
If a member of the Floyd staff provided exceptional care or service, you can send a
WOW! to recognize them. If the care you received from a bedside nurse was exemplary, you can nominate your nurse for a DAISY Award.
Billing Questions
View Billing FAQs for more billing contact options.
- 706.509.6000 - Floyd Medical Center, Polk Medical Center, Willowbrooke at Floyd
- 706.509.3040 - Primary Care and Urgent Care
- 256-927-1315 - Cherokee Medical Center
Cherokee Medical Center
256.927.5531
Floyd Medical Center
706.509.5000
TTY/TTD: 706.509.5600
Patient Room: Dial 706.509.5000 and follow the prompts.
Willowbrooke at Floyd
706.509.3500
Family Medicine Residency Clinic
706.509.3300
Floyd Healthcare Foundation
706.509.3290
Guest Relations
706.509.5188
Heyman HospiceCare
706.509.3200
Human Resources
706.509.5770
Medical Records
706.509.6180
MyFloyd Patient Portal
706.509.3236
Volunteer Services
706.509.5109