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​​​​​​​​​​​​​​​​We Are Here to Help

We welcome comments, questions and feedback from our patients and visitors. Please use the resources below to ask a question, recognize outstanding care, tell us about your visit or report a concern.

Call or Email Us

A listening ear is just a phone call away. Choose the appropriate department from the list below to talk to a member of our staff. For medical emergencies, call 911.​

Or, if you prefer, you can send an email to ask a question or report a concern. An Atrium Health Floyd representative will reply within 48 hours. 

If a member of the Atrium Health Floyd staff provided exceptional care or service, you can send a WOW!​ to recognize them. 

If the care you recei​ved from a bedside nurse was exemplary, you can nominate your nurse for a DAISY Award.​

Billing Questions​

Read the information on our Billing page to learn who to contact. 

​General Facility Phone Numbers

Atrium Health Floyd Cherokee Medical Center
​25​6.927.5531​

Atrium Health Floyd Medical Center​
706-50​9-5000
TTY/TTD: 706-509-5600
Patient Room: Dial 706-50​9-5000 and follow the prompts

Atrium Health Floyd Polk Medical Center
​770-748-2500​

Atrium Health Floyd Medical Center Behavioral Health
706-509-3500​

Atrium Health Floyd Medical Center Family Medicine Residency Clinic
706-659-9377

Floyd Healthcare Foundation
706-509-3290

Atrium Health Floyd Guest Relations office
706-509-5188​

Atrium Health Floyd Medical Center Heyman Hospice Care
706-509-3200

Human Resources
706-509-5770

Medical Records
706-509-6180

MyAtriumHealth Patient Portal
855-799-0044

Volunteer Services
706-509-​5109