​​​​​​​​​​​​​We Are Here to Help

We welcome comments, questions and feedback from our patients and visitors. Please use the resources below to ask a question, recognize outstanding care, tell us about your visit or report a concern.

Call or Email Us

A listening ear is just a phone call away. Choose the appropriate department from the list below to talk to a member of our staff. For medical emergencies, call 911.​

Or, if you prefer, you can send an email to ask a question or report a concern. A Floyd representative will reply within 48 hours. 

If a member of the Floyd staff provided exceptional care or service, you can send a WOW!​ to recognize them. If the care you received from a bedside nurse was exemplary, you can nominate your nurse for a DAISY Award.​

Billing Questions
View Billing FAQs for more billing contact options.​

• 706.509.6000 - Floyd Medical Center, Polk Medical Center, Floyd Behavioral Health
• 706.509.3040​ - Primary Care and Urgent Care
• 256.927.1315 - Cherokee Medical Center​​

Cherokee Medical Center
25​6.927.5531​

Floyd Medical Center
706-50​9-5000
TTY/TTD: 706.509.5600
Patient Room: Dial 706-50​9-5000 and follow the prompts​

Floyd Behavioral Health
706.509.3500​

Family Medicine Residency Clinic
706.659.9377

Floyd Healthcare Foundation
706.509.3290

Guest Relations
706.509.5188​

Heyman HospiceCare
706.509.3200

Human Resources
706.509.5770

Medical Records
706.509.6180

MyFloyd Patient Portal
706.509.3236

Volunteer Services
706.509.5109