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​​We Are Here to Help

We welcome comments, questions and feedback from our patients and visitors. Please use the resources below to ask a question, recognize outstanding care, tell us about your visit or report a concern.

Call or Email Us

A listening ear is just a phone call away. Choose the appropriate department from the list below to talk to a member of our staff. For medical emergencies, call 911.​

Or, if you prefer, you can send an email to ask a question or report a concern. A Floyd representative will reply within 48 hours. 

If a member of the Floyd staff provided exceptional care or service, you can send a WOW!​ card to recognize them. If the care you received from a bedside nurse was exemplary, you can nominate your nurse for a DAISY Award.

Billing Questions
706.509.6000

Cherokee Medical Center
706.927.5531​

Floyd Medical Center
706.509.5000
TTY/TTD: 706.509.5600
Patient Room: Dial 706.509.5000 and follow the prompts.

Willowbrooke at Floyd
706.509.3500

Family Medicine Residency Clinic
706.509.3300

Floyd Healthcare Foundation
706.509.3290

Guest Relations
706.509.5188​

Heyman HospiceCare
706.509.3200

Human Resources
706.509.5770

Medical Records
706.509.6180

MyFloyd Patient Portal
706.509.3236

Primary Care Billing Office
706.509.3040​

Volunteer Services
706.509.5109