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Parking will be limited at the Floyd Medical Center campus, including the Emergency Care Center, due to construction and road widening. Learn more about our parking changes.

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​​​​​​​​​​​​Make the Right Choice

If you or a loved one has difficulty breathing, symptoms consistent with stroke or heart attack, or a life- or limb-threatening condition, call 911 immediately and ask for an Atrium Health Floyd ambulance.​

When to Go to Urgent ​​​Care

Going to urgent care does not require an appointment. You can walk in for care when it fits your schedule. Go to urgent care if you are experiencing:

  • Abdominal pain
  • Cold and flu symptoms such as sore throat, ear ache, fever, congestion, cough
  • Ear pain
  • Eye redness, itchiness or discharge 
  • Fever without a rash
  • Fractures
  • Ear pain
  • Headache
  • Minor wounds, cuts and burns
  • Nausea, vomiting or diarrhea
  • Rash
  • Sprains or strains
  • Sinus infection
  • Urinary tract infections

Find an Urgent Care Location

When to Call 911 or Go to the Emergency Room

For serious illness or injury that may put your life in danger, seek help at the nearest emergency care center. Medical staff in our emergency rooms are available 24/7 to you for a number of critical conditions.  Go to the nearest emergency room for:​

  • Broken bones protruding from the skin
  • Chest pain
  • Difficulty breathing
  • Eye injuries
  • Head injuries
  • Loss of consciousness
  • Loss of vision
  • Poisoning
  • Serious cuts, burns or wounds
  • Seizures
  • Severe cold or flu symptoms
  • Slurred speech
  • Stroke symptoms such as blurry vision, slurred speech, weakness on one side of the body, confusion, numbness
  • Uncontrolled bleeding
  • Vaginal bleeding with pregnancy
  • Weakness or numbness throughout the body

Infants and Young Children

​Infants and young children may require emergency care for additional health issues, including symptoms of RSV, pneumonia, flu and COVID-19 or accidents, like near drowning, injury after being dropped or involvement in a car accident.

  • Accidents such as near drowning or being involved in a car accident
  • Bloody urine, stool or vomit
  • Burns
  • Deep bleeding cuts or crush injuries with bone deformity
  • Difficulty breathing
  • ​Fever with neck stiffness, rash, moo​d changes or irritability
  • Fever (100.4 degrees or higher) in a baby under two months old
  • Injuries after being dropped>
  • Looking pale or blue
  • Loss of consciousness
  • Low fever (below 96.8 degrees) that won’t go up
  • Seizures
  • Symptoms of RSV, pneumonia, flu or COVID-19

Go to ​the Nearest​ Emergency Room