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COVID Response: Get details about visitor restrictions, vaccine and testing locations. View Resources.

Skip Navigation LinksFloyd > About Floyd > COVID-19 > Safe Care

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Ready with​ the Care You Need

Feel safe and confident in your care. With safety measures and screenings in place at all locations, we are now scheduling appointments and procedures. ​​

​Your Health is Important

Whether it’s time to see your primary care doctor, schedule your therapy or take care of that nagging pain​​ we are ready to serve you. If you delayed scheduling an appointment due to COVID-19, now is the time to schedule at one of our care locations.​​

Your Safety is Our ​Priority

You deserve to feel safe and secure. Our entire team has made a personal commitment to protect your health and stands ready to deliver quality care and peace of mind. Below are the steps we are taking to provide enhanced safety and care you can trust.

​Safety Precautions​

  • COVID-19 screenings – All patients are screened before their visit and rescreened upon entering any Atrium Health Floyd facility. All employees are screened every day.
  • COVID-19 testing – Surgery patients will receive a test as part of their pre-evaluation assessment. 
  • Separate treatment areas – Primary care and urgent care locations are protecting patients with dedicated spaces for patients experiencing respiratory symptoms. Our hospitals are providing care for COVID-19-positive patients and symptomatic patients in a quarantined area with negative pressure rooms. These special rooms ensure that air from rooms with patients being treated with an infectious disease is not shared into other areas of the hospital.
  • Clean facilities – We employ enhanced cleaning protocols at each Floyd location. 
  • ​​​​​Masks - All Atrium Health ​Floyd staff are required to wear masks. Patients and visitors are asked to wear a mask while undergoing care or treatment at our facilities.​
  • Leading by example – Our employees follow the latest best practices, including social distancing when appropriate, wearing the protective equipment and washing hands frequently. 
  • Visitor restrictions – We continue to restrict visitation. ​Read visitor restriction details.

​​COVID-Safe Care Common Questions

Is it safe to receive care at your facilities? 

Yes. We have the facilities and the expertise to care for patients with infectious illnesses while protecting the safety of all of our patients, visitors and employees.

Additional safety precautions have been implemented across all locations – so you can feel confident and comfortable each time you visit us. Here is what we're doing to keep our patients and staff safe.  ​

Will I have to wear a mask at Atrium Health Floyd facilities? 

Yes. We ask that all patients and visitors wear a mask while at every Atrium Health Floyd facility. If you do not have a mask, we can provide you one upon your arrival.  All Atrium Health Floyd staff are required to wear masks. 

What visitor restrictions are currently in place at your facilities?

Atrium Health Floyd is limiting visitation. All visitors will be screened for flu-like symptoms, such as fever, cough or shortness of breath. If any of these symptoms are present the visitor will not be allowed to visit. Read more about visitation restrictions.

Can I still schedule a virtual visit with a primary care physician?

All Atrium Health Floyd Primary Care locations are offering virtual visits for appointments that are appropriate for video calls. Patients should call their office for more information and to schedule a virtual visit. ​

Will COVID-19 testing be a part of pre-evaluation or care?  What about the members of my care team?

Patients who are having a surgical procedure will be tested for COVID-19 as a part of their pre-evaluation assessment. Patients receiving outpatient services who do not have COVID-19 symptoms will not be tested. 

Every member of our care team is screened daily before they enter the facility. To ensure the safety of all patients, COVID-19 patients and their care team are located in a designed area.  This area is properly equipped with negative pressure rooms and appropriate PPE to isolate respiratory illnesses.  

Do you offer antibody testing?

Yes. Antibody testing is available at Floyd. The Floyd laboratory is able to provide the antibody test and results to any patient with a physician order. If you are interested in receiving an antibody test, contact your Floyd Primary Care provider​ or visit a Floyd Urgent Care location​. 

If I am admitted to the Atrium Health Floyd Medical Center, will I have to receive care in one of the temporary units in the parking lot? 

Most patients receiving care at Atrium Health Floyd Medical Center are being treated inside the hospital. Some patients who have tested positive for COVID-19 currently are receiving care in the Georgia Emergency Management Agency temporary unit. This area is equipped with negative pressure rooms and has a dedicated clinical staff.    ​

Are waiting areas at Atrium Health ​​Floyd facilities safe? 

Yes. Our visitor restrictions  help us provide a safer environment allowing for social distancing. 

In addition to limiting the number of people waiting, we have a mask policy for all patients, visitors and employees. 

How are you keeping COVID-19 patients separate?

Our hospitals are providing care for COVID-19-positive patients and symptomatic patients in a quarantined area with negative pressure rooms.

Floyd Primary Care and Urgent Care locations are protecting patients with dedicated spaces for patients experiencing respiratory symptoms.

Other outpatient services are requesting that patients who have tested positive or have symptoms to call their provider to discuss care options. 

Can I send flowers or gifts to a loved one in the hospital?

We welcome you to send flowers or gifts to your loved one who is staying one of our hospitals. With visitor restrictions still in place, delivery personal will not be allowed inside the facility but you can leave flowers or gifts at the screening area to be delivered to the patient by a member of our staff.  ​

Is it safe to have my baby at Atrium Health Floyd due to COVID-19?

Yes, it is safe to have your baby at Atrium Health Floyd Medical Center. Be assured that Atrium Health Floyd has the facilities and the expertise to care for those patients while protecting the safety of all our patients, visitors and employees. 

If a mother has COVID-19 symptoms, testing is available in order to​ provide the safest care possible for her and her baby. 

Floyd Health System — A History of Caring

Floyd Health System — A History of Caring

This pictorial history book captures the people and stories of Floyd’s 80+ year commitment to caring for the community. View Floyd History Book
Use the MyAtriumHealth App

Use the MyAtriumHealth App

The MyAtriumHealth app gives you access to your medical records online anytime, anywhere. On the app, you can view test results, request prescription refills, pay a bill or message your provider. Learn About the App