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COVID-19 Updates: Safe-Care Standards, Visitor Guidelines and Vaccinations, learn more.

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​​​​​​​​​​​​​​​​​​​​​​​​​Visitation ​Guidelines

Updated: 06/20/21

Visitors are an essential part of our patients' experience, and we are working diligently to help patients stay connected to their loved ones. We must also ensure that equally essential COVID-Safe Standards are in place. Your understanding and cooperation with our visitation policy is appreciated. 

Visitation restriction for Floyd hospitals and outpatient services are provided below.


Hospital Visitation

  • ​Only two designated visitors per hospitalized patient will be permitted. Visitation will be limited to the hours between 8 a.m. and 8 p.m. Requests for additional visitors due to special circumstances, such as end-of-life, will be considered on a case-by-case basis.
  • Patients who are COVID-19 positive or suspected of having the COVID-19 infection will not be permitted to have visitors.
  • Specific situations such as pediatric patients or patients with special needs will require evaluation to weigh the risk and benefits of allowing visitation.
  • All visitors and patients will be screened before entering the hospital.
  • Visitors with flu-like symptoms and those with a positive or pending COVID-19 test will not be granted access.
  • Visitors to inpatient units will be given a red armband and a mask. Masks and the armband should be worn for the entirety of the visit.
  • Visitors should observe social distancing and practice appropriate hand hygiene while in a Floyd facility.
  • Non-emergency patients and visitors may enter hospitals only at the main entrances.
  • Emergency patients and visitors should enter hospitals at emergency room entrances.
  • Floyd Medical Center's North Entrance on Turner McCall Boulevard and the Turner McCall Boulevard parking deck remain closed to the public.
  • No visitors younger than 16 will be permitted. 
  • Visitors older than 65 and those who are at increased risk for complications from COVID-19 are discouraged from visiting.

Women's and Children's Services Visitation

Laboring mothers

  • ​​Laboring mothers are allowed two visitors.
  • The labor coach/doula counts as one of the two visitors.
  • Both the visitor and the labor coach will be screened and provided a mask and green armband before being admitted to the facility.
  • Labor coaches must be 18, cannot have flu-like symptoms and must serve as the labor coach throughout the patient's labor.
  • Patients delivering by C-section are permitted one visitor while in surgery. Before and after surgery, two visitors are permitted.
  • Designated visitors will receive a mask and green armband and must wear them to access labor and delivery rooms.

Patients in a Mother-Baby Room

  • Two visitors are permitted between the hours of 8:00 a.m. and 8:00 p.m.
  • One visitor may stay overnight, after 8 p.m.
  • Patients will not be allowed visitors if they have COVID-19 or are suspected of having COVID-19.
  • During visitation, masks and green armbands should be worn for the entirety of the visit.

Neonatal Intensive Care Unit Patients

  • Two visitors are permitted.
  • Permitted visitors will be issued a mask and a green armband.
  • During visitation, masks and green armbands should be worn for the entirety of the visit.

Pediatric Patients

  • ​Permitted two designated visitors, age 18 or older.
  • During visitation, masks and green armbands should be worn for the entirety of the visit.

Emergency Care Center Visitation

  • ​​Emergency Care Center patients are allowed one visitor.
  • Pediatric Emergency Care patients are allowed two visitors.
  • Visitation may be further limited when visitors cannot be safely seated at least six feet apart.

Behavioral Health Visitation

  • No visitors are permitted.

Surgery Visitation

  • ​Surgery patients are allowed one visitor.
  • ​Pediatric surgery patients are allowed two parents or guardians.
  • ​Patients ne​eding inpatient care after surgery are allowed two visitors during visitation hours and one overnight visitor.

Outpatient Appointment Visitation

  • Patients with an outpatient appointment with Primary Care, Urgent Care, Rehabilitation, Wound Care, Imaging and departments are allowed one visitor.
  • ​Pediatric patients may have one visitor.
  • Visitation may be further limited when visitors cannot be safely seated at least six feet apart.

NOTE: Please do not bring minor children when attending primary care, urgent care or other outpatient visits unless the child is the patient. Adult patients who must bring a child with them to an appointment must provide advance notification.

Virtual Visits Now Available

Virtual Visits Now Available

See your primary care provider without leaving home! Safely and securely have a face-to-face video chat with your medical provider for most appointments. Call your primary care provider to schedule a virtual visit. Learn more
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