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​​​​​​​​​​​​​​​​​​​​​​Visitation ​Guidelines

Updated: 12/4/20


Visitors are an essential part of our patients' experience, and we are working diligently to help patients stay connected to their loved ones. We must also ensure that equally essential COVID-Safe Standards ​are in place. Your understanding and cooperation with our visitation policy is appreciated. 

Visitation restriction for Floyd hospitals and outpatient services are provided below.

Hospital Visitation

  • Only one designated visitor per hospitalized patient will be permitted. Visitation will be limited to the hours between 9 a.m. to Noon and 5 to 8 p.m. Exceptions to the visitation hours include patients with cognitive disabilities or pediatric patients, or patients with communication issues that cannot be addressed by interpretive or other means of assistance such as the language line.

  • Patients who are COVID-19 positive or suspected of having the COVID-19 infection will not be permitted to have visitors. Specific situations such as pediatric patients or patients with special needs will require evaluation to weigh the risk and benefits of allowing visitation.

  • All visitors and patients will be screened before entering the hospital. Visitors with flu-like symptoms will not be granted access.

  • Patients and visitors to inpatient units will be given a red armband and a mask. Masks and the armband should be worn for the entirety of the visit. Visitors should observe social distancing and practice appropriate hand hygiene while in a Floyd facility.

  • Non-emergency patients and visitors may enter hospitals only at the main entrances.

  • Emergency patients and visitors should enter hospitals at emergency room entrances.

  • Floyd Medical Center's North Entrance on Turner McCall Boulevard and the Turner McCall Boulevard parking deck remain closed to the public.

  • No visitors younger than 16 will be permitted. 

  • ​Visitors older than 65 and those who are at increased risk for complications from COVID-19 are discouraged from visiting.
Requests for additional visitors due to special circumstances, such as end-of-life, will be considered on a case-by-case basis.

Women's and Children's Services Visitation

  • Laboring mothers and their attending visitor will be screened and provided a mask before being admitted to the facility. Designated visitors will receive a green armband and must wear the armband to receive access to labor and delivery rooms. During visitation, masks should be worn for the entirety of the visit.

  • Babies in the Neonatal Intensive Care Unit at Floyd Medical Center will be permitted two visitors with an issued ID band. During visitation, masks should be worn for the entirety of the visit.

  • Pediatric patients (hospitalized, emergency room and surgery) will be permitted two designated visitors.

Emergency Care Center Visit

The emergency care center will move to no visitors with the exception of patients with cognitive disabilities or pediatric patients, or patients with communication issues that cannot be addressed by interpretive or other means of assistance such as the language line.

Behavioral Health Visitation

No visitors will be permitted.

Outpatient Appointment​

Primary care, urgent care, rehabilitation services, wound care,​ imaging and other areas that provide outpatient appointments will not allow ​visitors with the exception of patients with cognitive disabilities or pediatric patients, or patients with communication issues that cannot be addressed by interpretive or other means of assistance such as the language line.


Please do not bring minor children when attending primary care, urgent care or other outpatient visits unless the child is the patient. We require adult patients who have no other option to notify us prior to their appointment that minor children will be accompanying them during the visit.


Virtual Visits Now Available

Virtual Visits Now Available

See your primary care provider without leaving home! Safely and securely have a face-to-face video chat with your medical provider for most appointments. Call your primary care provider to schedule a virtual visit. Learn more
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