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​​Visitation Guidelines

Updated 08/27/2021

Visitors are an essential part of our patients' experience, and we are working diligently to help patients stay connected to their loved ones.  Your understanding and cooperation with our visitation policy are appreciated. 

Visitation restrictions for Floyd hospitals and outpatient services are provided below.

Emergency, Primary Care, Urgent Care and Outpatient Services

No visitors will be allowed at any emergency department, Primary Care or Urgent Care office or outpatient services facility, with the following exceptions:

  • Patients requiring assistance due to medical, language, mental health or educational barriers
  • Patients facing end-of-life circumstances
  • Patients under the age of 18
  • Patients with extenuating circumstances will be addressed on a case-by-case basis
Outpatient facilities includes appointments at any Floyd location such as: The Breast Center, Cardiac Rehab, Congestive Heart Failure Clinic, Ortho Trauma Surgery, Physical Therapy & Rehab, Preoperative Surgery Clinic, Wound Care.

Hospitalized Inpatients

Hospitalized inpatients are permitted one designated visitor. Requests for visitors due to special circumstances, such as end-of-life, will be considered on a case-by-case basis

  • All visitors and patients will be screened before entering the hospital. Visitors with flu-like symptoms and those with a positive or pending COVID-19 test will not be granted access.
  • Visitors should wear a mask at all times, practice hand hygiene and observe social distancing.
  • Non-emergency patients and visitors may enter hospitals only at the main entrance, with the exception of laboring mothers, who should enter at the Family Birth Center Entrance.
  • Emergency patients and visitors should enter hospitals at emergency room entrances.
  • The Turner McCall Boulevard parking deck at Floyd Medical Center will remain closed to the public.
  • No visitors younger than 16 will be permitted. 
  • Visitors older than 65 and those who are at increased risk for complications from COVID-19 are discouraged from visiting.

Women's and Children's Services Visitation

  • Laboring mothers

    • ​Are allowed one designated visitor. In addition to the designated visitor, a labor coach/doula, age 18 or older, may be with the patient during active labor, but must leave immediately after the baby is born.

    • Both the visitor and the labor coach will be screened and provided a mask before being admitted to the facility.

    • Designated visitors and labor coaches/doulas cannot have flu-like symptoms, be COVID-19 positive or suspected of having the COVID-19 infection.

    • Patients delivering by C-section are permitted one designated visitor.

    • Designated visitors will receive a green armband and must wear the armband to receive access to labor and delivery rooms.

  • After delivery patients
    • May have one designated visitor
    • The designated visitor allowed to stay overnight
    • Patients who have COVID-19, are suspected of having COVID-19 or have flu-like symptoms will not be permitted visitors.
  • ​Babies in the Neonatal Intensive Care Unit at Floyd Medical Center will be permitted two designated visitors with an issued ID band. During visitation, masks should be worn for the entirety of the visit. Social distancing and proper hand hygiene also should be observed.
  • ​Pediatric patients (hospitalized, emergency room and surgery) will be permitted two designated visitors. Visitors must be 18 or older.

Emergency Department Visitation

No visitors are permitted in Emergency departments. Pediatric Emergency Care patients are permitted two designated visitors. Visitation may be further limited when visitors cannot be safely seated at least six feet apart.

Behavioral Health Visitation

No visitors will be permitted.

Surgery Visitation

Surgery patients are allowed one designated visitor. Pediatric surgery patients are allowed two parents or guardians.  Patients needing inpatient care after surgery are allowed one designated visitor, who may stay overnight.

Outpatient Appointment Visitation

No visitors will be permitted for patients age 18 and older of Primary Care, Urgent Care, Rehabilitation Services, Wound Care and Diagnostic Imaging. Pediatric patients may have one designated visitor. Visitation may be further limited when visitors cannot be seated safely at least six feet apart.

NOTE: Please do not bring minor children when attending primary care, urgent care or other outpatient visits unless the child is the patient. We require adult patients who have no other option to notify us prior to their appointment that minor children will be accompanying them during the visit.

Virtual Visits Available

Virtual Visits Available

See your primary care provider without leaving home! Safely and securely have a face-to-face video chat with your medical provider for most appointments. Call your primary care provider to schedule a virtual visit. Learn more
Bringing The Best Together

Bringing The Best Together

Floyd is now part of the Atrium Health family and better positioned than ever before to further our 80-year mission to care for all.​ Learn more