Visitors are an essential part of our patients' experience, and we are working diligently to help patients stay connected to their loved ones. We must also ensure that equally essential COVID-Safe Standards are in place.
Visitor Expectations at All Locations
- Visitors will be provided a surgical or medical grade mask before being admitted to the facility.
- Visitors cannot have flu-like symptoms, be COVID-19 positive or suspected of having the COVID-19 infection.
- Patients who have COVID-19 or are suspected of having COVID-19 will be permitted one designated visitor.
Some Patients With COVID-19 Can Receive Visitors
Review the guidelines for visiting patients who have COVID-19.
One visitor is permitted at the following locations for patients 18 and older:
- Diagnostic Imaging
- Emergency departments (2 designated visitors allowed for pediatric Emergency Care patients.)
- Primary Care
- Outpatient Diagnostic Imaging patients not requiring anesthesia
- Outpatient Rehabilitation Services
- Outpatient Wound Care
- Urgent Care
Visitation may be limited when visitors cannot be seated safely at least six feet apart. When possible, adult patients are asked not to bring minor children with them to their primary care, urgent care or other outpatient visits. If an adult visitor accompanies the patient to the appointment, the adult will be asked to stay with the children in the waiting area or outside during the visit.
Hospitalized patients are permitted one designated visitor. Requests for visitors due to special circumstances, such as end-of-life, will be considered on a case-by-case basis
- All visitors and patients will be screened before entering the hospital. Visitors with flu-like symptoms and those with a positive or pending COVID-19 test will not be granted access.
- Visitors should wear a surgical or medical grade mask, practice hand hygiene and observe social distancing. They will be provided an appropriate mask if they don't have one.
- Those wishing to visit a COVID-19 patient must wear personal protective equipment, which they can receive from the patient's nurse. They will be shown how to properly dispose of the PPE at the end of their visit. Visitors may be asked to follow additional precautions due to safety concerns.
- Non-emergency patients and visitors may enter hospitals only at the main entrance, with the exception of laboring mothers, who should enter at the Family Birth Center Entrance.
- Emergency patients and visitors should enter hospitals at emergency room entrances.
- The Turner McCall Boulevard parking deck at Floyd Medical Center will remain closed to the public.
- No visitors younger than 18 will be permitted.
- Visitors older than 65 and those who are at increased risk for complications from COVID-19 are discouraged from visiting.
Adult surgery patients are allowed one designated visitor. Pediatric surgery patients are allowed two parent or guardian visitors. Patients needing inpatient care after surgery are allowed one designated visitor, who may stay overnight.
Women's and Children's Services
- Are allowed one designated visitor. In addition to the designated visitor, a labor coach/doula, age 18 or older, may be with the patient during active labor, but must leave immediately after the baby is born..
- Both the visitor and the labor coach will be screened and provided a mask before being admitted to the facility.
- Designated visitors and labor coaches/doulas cannot have flu-like symptoms, be COVID-19 positive or suspected of having the COVID-19 infection.
- Patients delivering by C-section are permitted one designated visitor.
- Visitors will receive a green armband and must wear the armband to receive access to labor and delivery rooms.
- After delivery patients:
- May have one designated visitor
- The designated visitor allowed to stay overnight
- Patients who have COVID-19, are suspected of having COVID-19 or have flu-like symptoms will not be permitted visitors.
- Neonatal Intensive Care Unit patients:
- Are allowed two designated visitors.
- Visitors will receive an ID band.
- Two designated visitors are allowed.
- Visitors must be 18 or older.
Behavioral Health Visitation
No visitors will be permitted.