​​​​​​​​​​​​​​​Pediatric Virtual Primary Care

Services ​How It Works ​FAQsPhysicians​​​

When life is busy, convenient access to care matters. With pediatric virtual primary care, your child will see the same trusted Atrium Health pediatrician for every visit – available 7 days a week from 8 a.m. to 8 p.m. Whether it’s a checkup, illness or chronic condition, you’ll get consistent, high-quality care that works for your child – virtually, from anywhere.*

Start by scheduling your first appointment with a virtual pediatrician online.

*Patients must be in North Carolina, South Carolina, or Georgia at the time of their visit.

Find a Pediatric Virtual Primary Care Provider and Schedule Online

The Convenience of an Online Pediatrician, with Care You Trust​

With pediatric virtual primary care, your child gets the same expert care as an in-person visit – just through video visits that work around your schedule. You can skip the commute and schedule your child’s appointment whenever it works for you. 

After your first video visit, you’ll have an established virtual pediatrician for all of your child’s primary care needs, including help coordinating in-person care, if needed. And because your virtual pediatrician is part of Atrium Health, you’ll have access to the quality, award-winning care you’d expect – with the added flexibility of virtual care. 

Why Use Pediatric Virtual Primary Care?

• Scheduled video visits available 8 a.m-8 p.m., including weekends
  
• Care for ages 0-17
• Board-certified pediatric providers
• Coordinated access to top Atrium Health pediatric specialists and hospitals, if needed
• Insurance accepted, no extra fees

Pediatric Care Online: Services to Support Your Child’s Health

Whether your child is under the weather or you have a question about their development, your virtual pediatrician is here for you. Available services include:

• Well visits, with coordination of in-person care
• Sick visits for colds, rashes, sprains and other nonurgent symptoms
• Educational visits for parenting support, newborn care, nutrition and sleep hygiene
• Behavioral and mental health visits, including depression and anxiety
• Management of chronic disease like ADHD, post-concussion syndrome and asthma
• Online prescription refills and medication management
• eVisit messaging for minor conditions, with a response within 24 hours

How Do Online Pediatrician Appointments Work?

Once you select your child’s pediatric virtual primary care provider and schedule their first appointment, here’s what you can expect.

Step 1: Before your visit

Because all visits are online via secure video connection, you don’t need to worry about commuting to the doctor’s office or sitting in a waiting room with your child. Instead, just log in to MyAtriumHealth by smartphone, tablet or computer a few minutes before your visit and make sure your child is present with you on video.

For the best experience, ensure you have a strong internet connection and your device’s camera, microphone and speakers are working as they should. You might also need your insurance card and a form of photo identification.

Step 2: During your visit

Each visit is customized to your child’s unique needs. Depending on the reason for their visit, your child’s virtual provider may ask how your child is feeling, explain recent labs and testing, and examine physical symptoms.

Step 3: After your visit​

At the end of your visit, your pediatric provider will review the next steps for your child’s care. They’ll also fill existing or new prescriptions and begin coordinating any follow-up visits, if needed.​

​Schedule your child's appointment

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