What to Expect
We provide care in the home not a hospital facility. This allows families to be together when they need it most, sharing the final days in peace, comfort and dignity.
Every patient and every family has different needs. Our skilled and compassionate team listens to your needs and can help navigate not only the health care but also the spiritual and emotional needs.
Patient and Family Support
We know that often it's a wide circle of people who need care and support. Our hospice team offers support services for family members and loved ones, as well as around-the-clock care to patients. Our medical director, registered nurses and home care aides can teach family members how to provide basic needs for a patient and how to maintain a safe, healthy environment.
Grief education is important. Our bereavement coordinator offers a insight into the grief process along with helpful support resources. For spiritual needs, the chaplain is available at the comfort level of the patient and family.
Volunteers also play a crucial role, providing companionship and performing tasks that can sometimes seem overwhelming to those already busy with daily activities. Our volunteers will run errands, write letter and read to patients and also offer support at the time of death and during bereavement.
The Floyd Care Team
Our Circle of Care philosophy joins a patient's primary care physician into a team that provides education, understanding and support to the patient and their family.
Our care team includes medical directors and doctors, nurses, certified nurse's aides (CNAs), social workers, a chaplain and volunteers. Our nurses our certified in hospice and palliative care, enabling them to follow best practices and provide the highest quality care. This expert care continues to our pharmacy provider who specializes in hospice and palliative care offering a deeper understanding of the patient needs.
It is important to our care model that physicians spend time with our patients. According to a survey by the Centers for Medicare & Medicaid Services (CMS), our physicians spend three times more time caring for patients than other hospices in the area.