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Skip Navigation LinksFloyd > Patients & Visitors > Billing > Care On or Before Aug. 5, 2022

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Billing for Care Provided On or Before August 5, 2022


Go to MyAtriumHealth for bills related to care or services provided on or after August 6, 2022​​

Pay your bill online through our secure bill pay portals. The correct billing portal is determined by where you received care. If you received care at multiple locations, you may need to access more than one portal to pay your Atrium Health Floyd bills. ​​

Discounted care for medically necessary procedures may be available. Eligibility is based on a patient's insurance status, financial assets and income as it relates to federal poverty guidelines. ​​Learn more about our financial assistance options.

Prior to receiving care, ​you may request a price estimate or view our standard charges. Learn more about estimates and charges.​​

Hospital Bill​

Patients who have a billing statement for Atrium Health Floyd Medical Center, Atrium Health Floyd Polk Medical Center or Atrium Health Floyd Medical Center Behavioral Health should visit the Hospital Bill portal. For questions call​ ​706-509-6000 or email us.

Atrium Health Floyd Cherokee Medical Center patients are unable to pay bills online. To pay a bill or for questions, call 256-927-1315​.​


Physician Bill

​Patients who have a billing statement for one of the following physician groups should visit the Physician Bill portal​​. For questions call 1.800.556.0870 or email​ us.

  • Primary Care
  • ​Urgent Care
  • Family Medicine Residency
  • Floyd Cherokee Medical Center Rural Health Clinic​
  • Floyd Physicians​ LLC, includes charges for the following services: psychiatric, ​neonatal, palliative, orthopedic trauma, general surgery​ and neurology
  • Floyd Professional Billing, includes physician charge for a hospital-based service
Pay Physician Bill

Emergency Medical Services​ (EMS)

Bills for Atrium Health Floyd EMS emergency calls or non-emergency transport are handled by Mars/AMB. Please call 844-889-7701 to pay your bill or for more information.​

If You Have Questions​

Answers to questions about​​​ filing insurance, billing details and payment options can be found in the billing FAQS. Patient financial service representatives can also be reached at 706-509-6000, Monday – Friday, 8 a.m. – 5 p.m. to answer any billing questions.​​

You can reach the following Floyd Services directly at the following phone numbers:

  • Floyd Medical Center Emergency Care Center, call Intermedix at 800-225-0953

  • Heyman HospiceCare at Floyd, call 706-509-3200

  • Polk Medical Center Emergency Room, call Intermedix at 800-225-0953