In light of the continued rise of hospitalized COVID-19 patients and the increasing community spread of infection, Floyd is further limiting visitation at all locations, including outpatient services such as diagnostic imaging, rehabilitation services, wound care, primary care and urgent care.
Effective Friday, August 27, no visitors will be allowed at any emergency department, Primary Care or Urgent Care office or outpatient services facility, with the following exceptions:
- Patients requiring assistance due to medical, language, mental health or educational barriers
- Patients facing end-of-life circumstances
- Patients under the age of 18
- Patients with extenuating circumstances will be addressed on a case-by-case basis
The following patients will be allowed one designated visitor:
- Patients admitted for hospitalization, 8 a.m.-8 p.m.
- Surgery patients
- Patients receiving diagnostic testing that requires anesthesia
- New mothers
- In addition to the designated visitor, a doula or birthing coach is permitted during active labor
The following patients will be allowed two designated visitors:
- Patients in the neonatal intensive care unit (NICU)
- Pediatric patients and minors
Visitors who are experiencing flu-like symptoms, have tested positive for COVID-19 or who are suspected of having COVID-19 are not permitted. Children under the age of 16 also are restricted from visiting. Visitors older than 65 and those who are at increased risk for complications from COVID-19 are discouraged from visiting.
“We are saddened that the record-high number of hospitalized COVID-19 patients has led to this difficult decision," said Dr. Sheila Bennett, Executive Vice President and Chief of Patient Services. “We understand the important role family members play in the healing process, but we must make every effort to ensure the safety of our patients."
Dr. Bennett stressed her belief that the COVID-19 vaccine is the best defense against the virus.
“More than 90% of our positive hospitalized patients are unvaccinated," Dr. Bennett said. “I encourage those in our community who aren't yet vaccinated to help us reverse this surge by trusting our medical community and getting the COVID-19 vaccine."
Floyd's billing offices on East Second Avenue in Rome remain closed to the public until further notice. If you have a billing question or need assistance, call our customer service offices:
- Hospital Billing Questions – 706.509.6000
- Physician Billing Questions – 706.509.3040