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Common Questions: COVID-19 and Floyd's Response
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Common Questions: COVID-19 and Floyd's Response

03.17.2020

​Is it safe to come to your facility?

Yes. We have the facilities and the expertise to care for patients with infectious illnesses while protecting the safety of all of our patients, visitors and employees.

Floyd has special rooms that isolate infectious patients and feature specialized ventilation systems that prevent the exchange of air with other areas of the facility. Our staff participates in drills and training routinely to maintain a state of continual readiness, and our caregivers use personal protective equipment when caring for any patient suspected of having an infectious disease.

What visitor restrictions are currently in place at your facilities?

 While there will be some limited exceptions, no visitors will be allowed at Floyd Medical Center, Polk Medical Center or Cherokee Medical Center. 
The restrictions also apply to outpatient services such as Physical Therapy & Rehab, Wound Care, Imaging Services, Outpatient Diabetes as well as Floyd Primary Care and Floyd Urgent Care.

Limited exceptions include:

  • Only one person per patient for Family Birth Center patients
  • Only one person per patient for children and minors
  • Nursing staff and the attending physician will work with families who have special circumstances, such as end-of-life/critically ill or injured family member, on a case-by-case basis.
  • One person per patient for those who need special assistance
  • Only those parents or visitors with a Neonatal Intensive Care Unit issued ID band
  • Only one person per patient outpatient surgery or testing

Floyd’s billing offices on Second Avenue in Rome will be closed to the public until further notice. Visit our online billing resources to pay a bill or contact one of our customer service representatives. 

Is it safe to have my baby at Floyd due to COVID-19?

It is safe to have your baby at Floyd. Be assured that Floyd has the facilities and the expertise to care for those patients while protecting the safety of all of our patients, visitors and employees. 

Please note that we are limiting visitation to prevent the spread of contagious illnesses. Maternity patients will be allowed to have one visitor during their stay.  

What to do if you think you were exposed to someone with coronavirus (COVID-19)? 

If you think you have been exposed to someone with COVID-19, observe the following steps:

  • Avoid contact with others inside your home.
  • Take your temperature twice a day. If you develop a fever or respiratory symptoms including cough and difficulty breathing, CALL your primary care physician. If you do not have a primary care physician, CALL your nearest Urgent Care center​. 

Read the CDC recommendations​

How do you contain infectious diseases within your facility and how do you keep your employees and facilities safe?

We have the facilities, technology and expertise to care for those patients while protecting the safety of all other patients and visitors.

  • Handwashing
  • Personal Protective equipment
  • Visitor restrictions and screening

Floyd has negative pressure isolation rooms that do not share air with other rooms. Our staff participates in drills and training routinely to maintain a state of continual readiness, and our caregivers use personal protective equipment when caring for any patient suspected of having an infectious disease.

Where can I get more detailed information about COVID-19? 

It is important to rely on accurate sources of news and information about COVID-19.  

  • www.cdc.gov is an accurate and up-to-date source of information for both the community and health care professionals. 
  • Georgians with questions or concerns about COVID-19 may call the State of Georgia COVID-19 hotline: (844) 442-2681.  ​