When calling to make arrangements through Southeastrans, the following information about the individual is required to schedule the patient transportation:

• Name as it appears on the Medicaid card
• Home address that is on file with Medicaid, including County
• Social Security Number
• Medicaid number and month of eligibility
• County of origin
• Date of birth
• Telephone number
• Name and telephone number of an Emergency contact person
• Destination facility's name and address
• Name and telephone number of a contact person at the destination.
• Type of service required: ambulatory, wheelchair or stretcher (Be able to specifiy if patient has electric wheelchair, other mobility device or an escort.)
• Room number (for stretcher patients only)