We provide non-emergency transportation service to individuals who need assistance in keeping medical care appointments such as physician visits or dialysis.

NOTE: Non-emergency transport may not be covered by your insurance or health care coverage plan; however, coverage varies widely. Check with your insurance carrier about your coverage.

It is important to understand non-emergency transport and your insurance coverage.

• Private payments arrangements are not available through the Floyd EMS business office.
• Check with your insurance carrier about coverage.
• Patients with Medicaid must make their non-emergency transport arrangements through Southeastrans by calling 1.866.388.9844. Review the required information for Medicaid patients.